Purchasing at refurbed now runs on numi. The Vienna-based marketplace for refurbished electronics is one of Europe's leading players in the category — and plans a supply chain where demand is not the only uncertain variable. Supply is too.
Forecasting demand in a supply-constrained market
Recommerce inverts the assumptions most planning systems are built on. In a conventional retail supply chain, supply is elastic and demand is the uncertain variable. In refurbished electronics, both sides move: demand shifts with new-device release cycles and price positioning, while supply depends on how many devices of the right model, grade and condition actually arrive and pass inspection.
That makes planning a matching problem as much as a forecasting one. refurbed needed forecasts that operate at the level the business actually trades at — model, storage size, colour and condition grade — not at an aggregated product level that hides where availability is really tightening.
With numi, refurbed brings these capabilities together in one supply chain intelligence platform.
The go-live includes:
- AI demand forecasting at SKU level, so demand planning stays precise across a catalogue where variants behave very differently from one another.
- Automated replenishment proposals and order creation, reducing manual effort and speeding up purchasing workflows.
- Supplier performance monitoring with a full KPI system, creating a shared, fact-based view of partner reliability, lead times and quality.
- Dynamic alerts for real-time market responsiveness, so teams can react faster when availability or demand shifts.
Two months to operational use
numi was integrated into operational purchasing and planning processes within two months — from connecting the data to the first replenishment proposals buyers actually work from.
More time for better decisions
Less manual work, fewer stockouts and smarter purchasing decisions: by turning operational data into timely recommendations, refurbed's team can focus on the decisions that matter most — which models to prioritise, which partners to grow, and where to hold availability when a category tightens.
We would like to thank the entire refurbed team for their trust and partnership. For a closer look at how planning works in recommerce — and the results it produced — see our in-depth article on supply chain planning for refurbished electronics.
